Privacy Policy

This Privacy Policy explains how XHUMAN Product Studio, Inc. and its wholly owned subsidiaries (together, "XHUMAN", "we", "us" or "our") collect, hold, use and disclose personal information in connection with our websites, mobile applications, and related services made available to individuals in Australia (together, the "Services").

We are committed to handling personal information in accordance with applicable privacy and data protection laws in the jurisdictions where we operate.

By using the Services, you acknowledge that we may collect, hold, use and disclose your personal information as described in this Privacy Policy.

1. Scope

This Privacy Policy applies to personal information we collect through:

• our websites, including xhuman.xyz and related domains or redirects
• our mobile applications
• purchases, registrations and account activity
• marketing sign-ups and event registrations
• communications with our support team and other interactions with us

You may browse some parts of the Services without giving us personal information. However, if you place an order, create an account, subscribe to updates, enter a promotion, or use certain features, we may need to collect personal information from you.

2. What personal information we collect

The kinds of personal information we may collect include:

• identity and contact details (name, email address, phone number, postal address)
• account details, login credentials and preferences
• order, transaction and payment-related information
• communications with us
• device, browser and usage information (IP address, pages viewed, interactions)
• marketing preferences and consent records
• any other information you choose to provide

3. How we collect personal information

We may collect personal information:

• directly from you (e.g. account creation, purchases, communications)
• automatically via cookies and analytics tools
• from third parties (e.g. payment processors, delivery providers, marketing platforms)

Where reasonable, we collect personal information directly from you.

4. Why we collect, hold, use and disclose personal information

We may use personal information to:

• provide the Services
• manage your account
• process orders and payments
• communicate with you
• verify identity and maintain security
• prevent fraud
• improve and personalise Services
• send marketing communications (where permitted)
• comply with legal obligations

5. Cookies and tracking technologies

We may use cookies and similar technologies to:

• maintain sessions
• store shopping cart data
• analyse usage
• improve functionality
• support advertising

You can disable cookies via your browser, but some features may not function properly.

6. Location information

We may collect general location information via IP address, device data, or user input to improve services and detect fraud.

7. Direct marketing

We may send marketing communications where permitted by law.

You can opt out at any time by:

• using unsubscribe links
• following message instructions
• contacting us

Service-related communications will still be sent where necessary.

8. Disclosure of personal information

We may disclose personal information to:

• affiliates and related entities
• service providers (payments, logistics, IT, analytics)
• marketing and advertising partners
• professional advisers
• regulators or law enforcement
• parties involved in business transactions

We may also disclose de-identified or aggregated information.

9. Overseas disclosure

Your personal information may be stored or processed overseas, including in the United States and other countries where our service providers operate.

We take reasonable steps to ensure overseas recipients handle personal information appropriately.

10. Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. However, no system is completely secure.

11. Retention

We retain personal information only as long as necessary and as required by law.

12. Access and correction

You may request access to your personal information and request corrections.

Contact us to make a request. Identity verification may be required.

13. Complaints

If you have concerns, contact us first.

If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).

14. Third-party websites

We are not responsible for third-party privacy practices.

15. Children

Our Services are not directed to children. If a child's data has been provided, contact us.

16. Changes

We may update this Privacy Policy. Updates will be posted on this page.

17. Contact

Email: bytedau@gmail.com

Postal address and company registration details are available on request via email.